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Order Policy

  • Please allow a 2 weeks lead time for fulfillment of customized medium to large orders.

  • Please allow 1 week lead time for fulfillment of customized small orders.  

  • Please allow 3 working days for single to very small customized orders.

  • In all cases, expedited processing and imprinting is available for an additional fee. Contact us for details

Refund Policy

  • Acceptable returned goods may be subject to a 15% restocking charge, depending on condition. 

  • No return authorization or credit will be granted after 14  days of invoice date, and/ or for customized returned products (that differ materially from what was ordered, if the products are otherwise flawed, etc), that is not in resalable condition. 

  • Special order non-stock items, custom fabricated items, or custom imprinted items cannot be returned, unless defective. 

  • Utilize the Contact Us link for specific and/ or additional questions not covered by our Refund Policy.

Bulk Order Quotes

  • Special order non-stock items, custom fabricated items, or custom imprinted items cannot be returned, unless defective. 

  • Utilize the Contact Us link for specific and/ or additional questions not covered by our Refund Policy.

  • Whether you're curious about the cost of your order or the price difference between different designs or products, we're always here to provide a quick, accurate price quote with no obligation to buy.

  • Your all-inclusive Custom Ink price is primarily determined by three things:

    • The product you select.

    • The total number of ink colors needed for printing (for screen print only).

    • The total quantity of items in your order.

  • Other factors such as personalization (adding personalized names and/or numbers to your items) or special requests also affect the cost.

  • Savings tip: The easiest way to reduce the cost per item is to increase the quantity of your order. Consider ordering a few extras to maximize your savings. Reducing the number of ink colors in your design can also lead to significant savings. 

  • Utilize the Contact Us link for a personalized no obligation quote or call us at 713-489-9723

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